Focus on individuality
How we work
Like the Jaguar we’ve chosen as our emblem, each organisation we work with is unique; you are marked with individuality. Because of this, we focus on getting to know you and developing strategies that make sense for your organisation and goals. Our packages build strong bridges, linking our clients to their audience across the complex and often political jungle.
As is usual now in contemporary business, we do the larger portion of our work remotely, using video communications and other tools to keep in touch.
Many projects can be completed with success entirely remotely, but for more complex projects we really value meeting our clients in person and spending time in their organisation.
To ensure the most effective strategies, programmes and implementation for our clients, it’s vital we understand what you need from the project and its context in your business - so be prepared for us to ask questions and glean insight from you and your team!
We offer our services in three ways: consulting; by individual project; or on a retainer.
Consulting is charged by the hour and is useful if you want some specialist advice or reporting on a specific problem, or have questions you’d like expert answers to. It can be tricky to know how much of a consultant’s time you’re going to need, so we recommend a 1 hour remote consultation to begin with. By the time we get to 45mins, we’ll both know if you need more time with us on the problem presented, and how much. Some issues raised are dealt with in that single session. If you wish, we can produce reports detailing the advice given in the consultation, also charged at an hourly rate.
Projects are delivered at a set fee. After our initial no-obligation meeting, we put together a proposal with suggested services and outputs, which we develop together until you’re completely happy. We don’t give estimates or bill by the hour for projects. We provide a fixed price quote for the entire project, so we are partners with our clients, delivering quality as swiftly as possible on your goals and keeping you in control of your budget.
Once you’re happy with our proposal we sign an agreement, collect 50% of the quoted cost and get your project in motion!
For operational agreements, we put together a team that meets the requirements of your project, rather than moulding your project to match the skills in a pre-existing team, as with many agencies. We then manage the whole project according to the agreed strategy, reporting to you and working with key members of your organisation identified in the strategy build.
Retainers are ongoing arrangements, billed monthly at a pre-agreed rate. These can be Access Retainers, so you can grab our attention whenever you need it for consultancy, or Service Retainers, which is essentially an outsourcing of some or all of your marketing, communications and business development needs into our hands.