Traynor Consultants Privacy Policy
January 2025
At Traynor Consultants, we understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data, which is any information that is capable of identifying you as an individual person. This Privacy Policy describes how we handle and protect your personal data in connection with our business activities.
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers
We collect personal information, such as your name and contact details, when you give it to us. We will only use this to contact you if you’ve requested us to do so. We don’t store personal information for more than 12 months after our last contact from you.
· Cookies
We may also automatically collect information through cookies and other similar technologies. This is information about the devices you use when you’re looking at our website or social media channels. This information may include IP address, a device identifier, the web browser you use, and other browsing information. We make use of Google Analytics on our website and other Google products. You can read more about how GA impacts your privacy here.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you to enable us to communicate with you about our services.
We may share this information with our colleagues or contractors we use to complete our work with you. We won’t share your information with contractors unless strictly necessary and will always ask your permission to do so.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting:
privacy@traynorconsultants.com
(b) We have a contractual obligation to keep you informed of progress against agreed outputs, which you have instructed us for.
How we store your personal information
Your information is securely stored.
We keep any personal identifier information for up to 12 months after your last contact with us. We will then dispose your information by deleting it from our systems and redacting from our records, unless we have gained your express permission to use it. For example, you agree to let us use your name in attribution of a testimonial or case study.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at privacy@traynorconsultants.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
privacy@traynorconsultants.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk